Fitch Facts - Community Survey: COVID-19 Impact Last Quarter How did COVID-19 impact your business in the past quarter? My business:Your input will be used to help guide our Pinnacle Webinar Series presentation about re-imagining EMS and non-emergency medical transport after COVID-19. (Please select all that apply) Experienced a loss of revenue Experienced employee shortages Had to quickly implement new service standards & guidelines Offered different types of services than we usually do Implemented a more flexible workspace/work from home initiatives