If your agency is fully staffed with little to no churn, then you probably won’t need to attend this session. However, if recruiting new staff and keeping your veteran employees is a pain point, you will enjoy participating in this panel discussion. Members of this group will discuss the struggles facing the profession to relieve the staffing pressures. They will discuss local and regional initiatives to attract new talent. Please plan to be interactive!

• How does leadership play a role in recruitment and retention?
• How do you measure the culture of an organization and then change it to be more engaging to your staff?
• Are we only targeting millennials our generation “Z”?
• What is our “Emergency” show of this era to build interest?

This session is sponsored by National Interstate Insurance