“You can’t give what you don’t have.”

—Maureen Bisognano, Former President, Institute for Healthcare Improvement

It’s not easy, but it is possible to find joy, peace and calm even in a seemingly never-ending pandemic compounded by staffing shortages and political polarization. During this all-teach, all-learn facilitated dialogue, we’ll explore the Institute for Healthcare Improvement’s Joy in Work Framework. We will sit together in a circle to share strategies focused on helping each other and our teammates find joy and ease suffering. Mike Taigman is the Improvement Guide for FirstWatch and a nationally recognized educator and writer. Todd Stout is the founder of FirstWatch and deeply cares about workforce engagement and creating a positive workplace culture. Abdo Nahmod, Assistant Vice President at Northwell Health and former Chief of EMS for FDNY, has pioneered new ways to improve employee engagement with timely customer feedback.

This session is sponsored by FirstWatch.