“If somebody had told me the day that I went to work for United Airlines, before you retire, you will be flying an airplane that will hold almost 300 people, you’ll go 600 miles an hour through the sky, you’ll be six miles up, and you won’t have any propellers. I’d say, put that guy in a straight jacket… but that’s exactly what happened.”
-Ben Harper, Retired United Airlines Captain

Over the last 100 years aviation has seen tremendous advances in capability, reliability, and safety, while EMS has changed very little. The world continues to change around us. Organizations that cling to the past risk getting left behind while those that look to the future (including those from outside EMS) position to take our place.

What will propel EMS to speeds of 600 miles per hour, six miles high? …and what is yesterday’s EMS propeller that we won’t need tomorrow?

Open to all Pinnacle attendees, this workshop will introduce and provide details about Optimal Deployment Science (ODS), an emerging framework that provides a standardized structure for communities to define and track emergency service objectives and optimize their outcomes.

ODS was introduced at Pinnacle last year and is back with even more to offer. Join us for a high-level overview blended with deep-dive explorations of ODS fundamentals and how they solve even the toughest EMS challenges.

Several disciplines are employed by ODS including Operations Research, formal Project and Change Management, Organizational Psychology, Aviation, Management, and others. Participants with backgrounds outside of traditional EMS are encouraged to attend.