PROGRAM

Pinnacle engages attendees with a no-holds-barred exploration of the most relevant topics in the changing world of EMS.

You'll receive up-to-the-minute information, insight into emerging trends and real-world tools you can use to get results in your organization.

Schedule at a Glance

POWER SEMINARS

BONUS SESSIONS

MAIN CONFERENCE

SPECIAL MEETINGS

Main Conference begins with the keynote and reception Tuesday evening.

Regular conference days on Wednesday and Thursday include breakfast and lunch.

Power Seminars on Monday and Tuesday are sold separately.

Special Meetings and Bonus Sessions are complimentary.

Monday - July 27

7:00 am - 8:00 am

Meal

Breakfast

▶ PROGRAM DESCRIPTION

8:00 am - 11:45 am

Power Seminars

Leading from the Middle: Lessons for Leaders at any Level

Kelly Cope Jamie Pospisil Anthony Minge, EdD Jason Payne

▶ PROGRAM DESCRIPTION

8:00 am - 11:45 am

Power Seminars

Fire Service Identity Crisis: What are We Really Selling?

Steve Knight, PhD Ian Womack

▶ PROGRAM DESCRIPTION

8:00 am - 11:45 am

Power Seminars

Rethinking Sustainability Strategies: New Ways to Approach Service Funding

Reid Kiser, MS Guillermo Fuentes, MBA Joshua Brandt Scott Cravens Robin Johnson, MD, MPH

▶ PROGRAM DESCRIPTION

8:00 am - 11:45 am

Power Seminars

Clinical Best Practices 2020: The Latest Research and Its Impact on Patient Care

David Page, MS Ed Racht, MD Freddy Lippert, MD David Wampler, PhD Remle Crowe, PhD

▶ PROGRAM DESCRIPTION

1:00 pm - 4:45 pm

Power Seminars

How Do You Compare? Quality Metrics in the Age of ET3

Matt Zavadsky, MS-HSA

▶ PROGRAM DESCRIPTION

1:00 pm - 4:45 pm

Power Seminars

Technology Advancements Leaders Need to Understand Today

Thomas Moore Ernesto Rodriguez, MA Eduardo Gonzalez Loumiet John Yeast

▶ PROGRAM DESCRIPTION

1:00 pm - 4:45 pm

Power Seminars

Dive into the Shark Tank: Turning Your Organization into an Innovation Incubator

Roxanne Shanks, MBA Mike Taigman, MA Matthew Streger, JD Ed Racht, MD Rob Lawrence Tom Judge

▶ PROGRAM DESCRIPTION

1:00 pm - 4:45 pm

Power Seminars

Future Proofing the Workplace: HR Strategies for Today’s EMS Leader

Jennifer Kirkland Kristi Pastore, MS Brian LaCroix

▶ PROGRAM DESCRIPTION

7:00 pm - 8:00 pm

Bonus Sessions

What’s Your Special Interest? Facilitated Roundtable Discussions

▶ PROGRAM DESCRIPTION

7:00 pm - 8:00 pm

Bonus Sessions

It Starts with You: Modeling Healthy Behavior with Science-Based Strategies for Improving Wellness

Mike Taigman, MA

▶ PROGRAM DESCRIPTION

Tuesday - July 28

7:00 am - 8:00 am

Meal

Breakfast

▶ PROGRAM DESCRIPTION

8:00 am - 11:45 am

Power Seminars

Community Driven Strategic Planning & Marketing

Steve Knight, PhD Mike Despain, MA Scott Dorsey, MS Melanie Bevan, EdD

▶ PROGRAM DESCRIPTION

8:00 am - 11:45 am

Power Seminars

EMS's Big Moment: Taking Your Seat at the Healthcare Table

Pat Songer Dan Swayze, DrPH Bruce Evans Louis Mendiola, MHA Chris Montera

▶ PROGRAM DESCRIPTION

8:00 am - 11:45 am

Power Seminars

Proven Programs to Build Resilience and Improve Mental Wellness

Jim Marshall, MA Anthony Minge, EdD Brenda Tillman, PhD Erika Sallee, DPT Lauren Christie

▶ PROGRAM DESCRIPTION

8:00 am - 11:45 am

Power Seminars

Pinnacle Insights: Eye on 2020 and Beyond

Brian LaCroix

▶ PROGRAM DESCRIPTION

1:00 pm - 4:00 pm

Special Meetings

FirstWatch EMS User Meeting

Todd Stout Mike Taigman, MA

▶ PROGRAM DESCRIPTION

2:00 pm - 3:15 pm

Bonus Sessions

Medical Director and EMS Executive Forum

▶ PROGRAM DESCRIPTION

3:30 pm - 4:30 pm

Special Meetings

NEMSMA Membership Meeting

▶ PROGRAM DESCRIPTION

5:00 pm - 6:15 pm

Main Conference

Opening Keynote - Attitude is Everything: Achieving the Impossible

Jessica Cox

▶ PROGRAM DESCRIPTION

6:30 pm - 8:30 pm

Special Meetings

Opening Reception

▶ PROGRAM DESCRIPTION

Wednesday - July 29

7:45 am - 8:45 am

Meal

Breakfast

▶ PROGRAM DESCRIPTION

8:00 am - 8:45 am

Bonus Sessions

Policy Matters: A Washington Update

Dia Gainor, MPA Gregg Margolis, PhD

▶ PROGRAM DESCRIPTION

8:00 am - 8:45 am

Bonus Sessions

What EMS Pioneers of the Past Can Teach Us About Leading in the Future

J Lee Jenkins, MD

▶ PROGRAM DESCRIPTION

9:00 am - 10:15 am

Main Conference

Ditch the Dogma and Get Real

Bryan Bledsoe, DO

▶ PROGRAM DESCRIPTION

10:45 am - 11:45 am

Main Conference

Connecting Opioid Users to Treatment

Scott Somers, PhD Natasha Mendoza, PhD

▶ PROGRAM DESCRIPTION

10:45 am - 11:45 am

Main Conference

How Artificial Intelligence is Transforming EMS

Freddy Lippert, MD

▶ PROGRAM DESCRIPTION

11:45 am - 1:15 pm

Meal

Lunch

▶ PROGRAM DESCRIPTION

1:15 pm - 2:15 pm

Main Conference

Cost Reporting Chaos & Consternations for Fire & EMS

Andrew Mulcahy, PhD

▶ PROGRAM DESCRIPTION

2:45 pm - 3:45 pm

Main Conference

Jaw Dropping Legal Cases in EMS

Winnie Maggiore, JD Kevin Fairlie, JD, MHA Jason Abel, JD, MHA

▶ PROGRAM DESCRIPTION

2:45 pm - 3:45 pm

Main Conference

Three Leaders, Three Approaches: Case Studies in Quality & Innovation

Ernesto Rodriguez, MA Michelle Kobayashi, MBA, MSN Ray Barishansky, MPH Brooke Burton, NRP, FACPE

▶ PROGRAM DESCRIPTION

4:00 pm - 4:30 pm

Main Conference

The Evolving Role of EMS Clinicians: A New Perspective

Gregg Margolis, PhD

▶ PROGRAM DESCRIPTION

5:00 pm - 6:30 pm

Special Meetings

Networking Reception

▶ PROGRAM DESCRIPTION

Thursday - July 30

7:45 am - 8:45 am

Meal

Breakfast

▶ PROGRAM DESCRIPTION

8:00 am - 8:45 am

Bonus Sessions

Taking the Nation’s Pulse: The 2020 Fitch/EMS1 EMS Trend Report

Roxanne Shanks, MBA Greg Friese, MS

▶ PROGRAM DESCRIPTION

9:15 am - 10:15 am

Main Conference

Pinnacle Leadership Series - Moments Like These

Jay Fitch, PhD

▶ PROGRAM DESCRIPTION

10:45 am - 11:45 am

Main Conference

A Topic So Current, We Don’t Know What it is

▶ PROGRAM DESCRIPTION

10:45 am - 11:45 am

Main Conference

Treating the Patient Not the Clock: How One System Transformed

Kevin Smith

▶ PROGRAM DESCRIPTION

11:45 am - 1:15 pm

Meal

Lunch

▶ PROGRAM DESCRIPTION

1:15 pm - 2:15 pm

Main Conference

Closing Keynote - Chasing What Matters

Greg J. Matthews

▶ PROGRAM DESCRIPTION

2:45 pm - 3:45 pm

Main Conference

Addressing the Hidden Components of Fire & EMS Response

Steve Knight, PhD Ian Womack

▶ PROGRAM DESCRIPTION

2:45 pm - 3:45 pm

Main Conference

The Military Model for Risk Assessment and Management

Greg J. Matthews

▶ PROGRAM DESCRIPTION

Friday - July 31

8:00 am - 9:00 am

Bonus Sessions

Cases From the Fitch Files

▶ PROGRAM DESCRIPTION

9:15 am - 10:15 am

Bonus Sessions

Uncomfortable Truths for EMS Leaders

Michael Donner

▶ PROGRAM DESCRIPTION

9:15 am - 10:15 am

Bonus Sessions

Passing the Torch: Case Studies in Succession Planning

Vince Robbins Brian LaCroix

▶ PROGRAM DESCRIPTION

9:15 am - 10:15 am

Bonus Sessions

Critical Threats to EMS Clinician Health and Wellness

▶ PROGRAM DESCRIPTION

10:30 am - 11:30 am

Bonus Sessions

Turning Learning into Action: Key Take-Aways from this Year’s Pinnacle

Mike Taigman, MA Roxanne Shanks, MBA

▶ PROGRAM DESCRIPTION

Pinnacle engages attendees with a no-holds-barred exploration of the most relevant topics in the changing world of EMS.

Schedule at a Glance

Breakfast

Leading from the Middle: Lessons for Leaders at any Level

Fire Service Identity Crisis: What are We Really Selling?

Rethinking Sustainability Strategies: New Ways to Approach Service Funding

Clinical Best Practices 2020: The Latest Research and Its Impact on Patient Care

How Do You Compare? Quality Metrics in the Age of ET3

Technology Advancements Leaders Need to Understand Today

Dive into the Shark Tank: Turning Your Organization into an Innovation Incubator

Future Proofing the Workplace: HR Strategies for Today’s EMS Leader

What’s Your Special Interest? Facilitated Roundtable Discussions

It Starts with You: Modeling Healthy Behavior with Science-Based Strategies for Improving Wellness

Breakfast

Community Driven Strategic Planning & Marketing

EMS's Big Moment: Taking Your Seat at the Healthcare Table

Proven Programs to Build Resilience and Improve Mental Wellness

Pinnacle Insights: Eye on 2020 and Beyond

FirstWatch EMS User Meeting

Medical Director and EMS Executive Forum

NEMSMA Membership Meeting

Opening Keynote - Attitude is Everything: Achieving the Impossible

Opening Reception

Breakfast

Policy Matters: A Washington Update

What EMS Pioneers of the Past Can Teach Us About Leading in the Future

Ditch the Dogma and Get Real

Connecting Opioid Users to Treatment

How Artificial Intelligence is Transforming EMS

Lunch

Cost Reporting Chaos & Consternations for Fire & EMS

Jaw Dropping Legal Cases in EMS

Three Leaders, Three Approaches: Case Studies in Quality & Innovation

The Evolving Role of EMS Clinicians: A New Perspective

Networking Reception

Breakfast

Taking the Nation’s Pulse: The 2020 Fitch/EMS1 EMS Trend Report

Pinnacle Leadership Series - Moments Like These

A Topic So Current, We Don’t Know What it is

Treating the Patient Not the Clock: How One System Transformed

Lunch

Closing Keynote - Chasing What Matters

Addressing the Hidden Components of Fire & EMS Response

The Military Model for Risk Assessment and Management

Cases From the Fitch Files

Uncomfortable Truths for EMS Leaders

Passing the Torch: Case Studies in Succession Planning

Critical Threats to EMS Clinician Health and Wellness

Turning Learning into Action: Key Take-Aways from this Year’s Pinnacle

Stay Connected