PROGRAM
Pinnacle engages attendees with a no-holds-barred exploration of the most relevant topics in the changing world of EMS.
You'll receive up-to-the-minute information, insight into emerging trends and real-world tools you can use to get results in your organization.
download pdfMain Conference begins with the keynote and reception Tuesday evening.
Regular conference days on Wednesday and Thursday include breakfast and lunch.
Power Seminars on Monday and Tuesday are sold separately.
Special Meetings and Bonus Sessions are complimentary.
7:00 am - 8:00 am
Meal8:00 am - 11:45 am
Power SeminarsLessons from 25 Years of MIH/CP: Moving to Evidence-based and Sustainable Models
8:00 am - 11:45 am
Power SeminarsMaking Fire-Based EMS Work in a High-Performance World
8:00 am - 11:45 am
Power SeminarsLearning from Our Mistakes: The EMS Leadership Confessional
8:00 am - 11:45 am
Power SeminarsClinical Best Practices 2019 and Beyond: The Latest Research and How It Impacts Patient Care
1:00 pm - 4:45 pm
Power SeminarsEmerging Research on Depression, PTSD and Suicide: Supporting Your Caregivers and Building a Resilient Team
1:00 pm - 4:45 pm
Power SeminarsThe Caregiver Lifecycle: Engagement from Recruitment to Retirement
1:00 pm - 4:45 pm
Power SeminarsImplementing the Four Cornerstones of a Sustainable EMS Safety Culture
1:00 pm - 4:45 pm
Power SeminarsEffective Strategies for Addressing Behavioral Health and Social Issues in Your Community
7:00 pm - 8:00 pm
Bonus SessionsWhich Came First? How Innovation Impacts Industry Standards and How Standards Foster Improvement
7:00 pm - 8:00 pm
Bonus SessionsCreating the Kind of Organization Where You’ve Always Wanted to Work
7:00 am - 8:00 am
Meal8:00 am - 11:45 am
Power SeminarsManaging Up, Managing Down: Best Practices for Mid-level Leaders
8:00 am - 11:45 am
Power SeminarsRethinking Your EMS System Design
8:00 am - 11:45 am
Power SeminarsIt’s Not Your Father’s SSM
8:00 am - 11:45 am
Power SeminarsPinnacle Insights: Leadership Topics from Today to 2050
1:00 pm - 4:00 pm
Special Meetings2:00 pm - 3:15 pm
Bonus Sessions3:30 pm - 4:30 pm
Special Meetings5:00 pm - 6:15 pm
Main Conference6:30 pm - 8:30 pm
Special Meetings7:45 am - 8:45 am
Meal8:00 am - 8:45 am
Bonus SessionsBonus Breakfast Session — Beyond “Erlang” and Other Dispatch Staffing Secrets
8:00 am - 8:45 am
Bonus Sessions9:00 am - 10:15 am
Main Conference10:45 am - 11:45 am
Main ConferenceET3 Opportunities, Pitfalls & Implementation Strategies
10:45 am - 11:45 am
Main ConferenceBullies, Transgender Patients and Employees, and Accommodations: What’s a Leader to Do?
11:45 am - 1:15 pm
Meal1:15 pm - 2:15 pm
Main ConferenceManaging the Threat: Privacy & Data Security in a Hyper-Connected World
2:45 pm - 3:45 pm
Main ConferenceLeadership Perspectives From Baby Boomers to Generation Z
2:45 pm - 3:45 pm
Main ConferenceRecognizing and Addressing Racial Disparities in Your EMS System’s Care
4:00 pm - 5:00 pm
Main Conference5:00 pm - 6:00 pm
Special Meetings7:45 am - 8:45 am
Meal8:00 am - 8:45 am
Bonus SessionsBonus Breakfast Session — The Future of EMS Reimbursement
8:00 am - 8:45 am
Bonus SessionsBonus Breakfast Session — Taking the Nation's Pulse: The 2019 Fitch/EMS1 Trend Report
9:15 am - 10:15 am
Main Conference10:45 am - 11:45 am
Main Conference10:45 am - 11:45 am
Main ConferenceOne Hour, Two Debates: Nomenclature — Paramedicine vs. EMS & Should Higher Education be Required
11:45 am - 1:15 pm
Meal1:15 pm - 2:15 pm
Main ConferenceClosing Keynote – Surviving the Circus: Simple Steps to Being Your Own Ringmaster
2:45 pm - 3:45 pm
Main ConferenceData Without Borders: A Case Study of Information Sharing in the National Capital Region
2:45 pm - 3:45 pm
Main ConferenceNavigating the EMS Cost Reporting Requirement: A Two-Headed Coin?
8:00 am - 9:00 am
Bonus Sessions9:15 am - 10:15 am
Bonus Sessions9:15 am - 10:15 am
Bonus SessionsMaking EMS Agenda 2050 a Reality: Implementing People-Centered EMS in Your Community
9:15 am - 10:15 am
Bonus SessionsKilling Productivity and Personnel in Fire and EMS: Is our Diet to Blame?
9:30 am - 5:00 pm
Special MeetingsCAAS Accreditation Seminar: Prepare for Accreditation Using the Version 3.0 CAAS Standards
10:30 am - 11:30 am
Bonus SessionsWhat Now? Turning the Best Ideas from this Year's Pinnacle into Action
10:30 am - 11:30 am
Bonus Sessions