Erin Vickery, MBA

Erin Vickery, MBA, is the EMS Director of Operations at Grady Health System.

Erin has extensive experience leading teams across diverse pre-hospital healthcare delivery systems. A 30-year EMS veteran, she served as a 911-ground paramedic and flight paramedic before transitioning to leadership where she focuses on building efficient and sustainable EMS system models. She concentrates on evolving pre-hospital delivery of healthcare to meet the patient and community needs while cultivating her teams, encouraging succession planning, and supporting employee development.

Erin leads the robust operational teams across the statewide Grady EMS footprint. In addition to serving as the 911 provider for the City of Atlanta and South Fulton, Grady serves numerous other Georgia counties. Grady maintains multiple specialty-trained teams including a Comprehensive Mobile Stroke Unit, Mobile Crisis Response, Bio-Safety Transport team, BLS 911 Strike Teams, Para-medic Quick Response Vehicles, Mobile Integrated Health, Interfacility Transport, Rapid Response Bike Teams and Event EMS coverage across the City of Atlanta.

Erin earned a Bachelor of Business Administration from Colorado Technical University and an MBA from The University of Tennessee. She has a Lean Six Sigma Green Belt and maintains her national registry certification and Georgia licensure as a Paramedic.