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Category: Uncategorized
Fitch Facts – Community Survey Results: Balancing Goals – The Value of Optimizing Efficiency through Dynamic Deployment
Thank you for participating in our Fitch Facts Community Survey. Here are the results.
If you haven’t already, please click here to register to attend our Pinnacle Webinar about optimizing efficiency through dynamic deployment on Tuesday, Oct. 20 at 1 p.m. Central.
Have you seen recent changes in your call volume?
Increase
About the same
Decrease
Still fluctuating
Are you confident in your ability to forecast demand by:
Geographic distribution
Volume by hour
Volume per shift schedule
Accidents are unpredictable
What approach does your agency take when adopting technology to improve operations?
We stay on the cutting edge
We stay current, but let others try it first
We only invest in well-proven ideas
Isn’t Microsoft Office enough?
Fitch Facts – Community Survey Results: Understanding Commercial Auto Insurance for EMS Leaders
Thank you for participating in our Fitch Facts Community Survey. Here are the results.
If you haven’t already, please click here to register to attend our Pinnacle Webinar about commercial insurance on Tuesday, September 22 at 1 p.m. Central.
Which three best practices below do you consider most important for your operation?
Patient Securement
Patient lifting/handling
Driver Training
Fatigue Management
Patient Medical Care
The majority of my claims/incidents occur from:
Motor Vehicle Accidents
Patient Drops
Lifting/Straining
Alleged Patient Care Negligence
None of the above
What is the most important characteristic you look for when interviewing a potential driver?
Industry experience
Driver experience
Level of professional certification
Motor vehicle history
None of the above
What is your biggest pain point in managing your operation?
Reimbursements
Recruitment
Retention
Training
Insurance
What type of entity do you operate?
Private for-profit ambulance
Private non-profit ambulance
Police/fire/rescue
Hospital
Non-ambulance entity
None of the Above
How many units do you operate?
1-10
11-25
26-50
51-75
76+
Fitch Facts – Community Survey: Navigating Reimbursement in 2020
Fitch Facts - Community Survey: Navigating Reimbursement in 2020
Fitch Facts – Community Survey Results: Navigating Reimbursement in 2020
What has been your largest decrease in transport volume by Payor Class due to COVID-19?
Medicare
Medicaid
Commercial
Self-pay
About the same across all payors
Have not seen a decrease
Other
How do you currently bill for transport services?
In house billing team
Outsource to professional billing service
Done by hospital or other local third party
Do not bill
Other
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Fitch Facts – Community Survey: COVID-19 Impact Last Quarter
Fitch Facts - Community Survey: COVID-19 Impact Last Quarter
Poll Results — COVID-19 Impact
Thank you for participating in our pre-webinar survey. If you haven’t already, please register to join us at 1 p.m. central on Tuesday, July 21, for our session on Re-imagining EMS and Non-Emergency Medical Transport after COVID-19.
How did COVID-19 impact your business in the past quarter? My business:
Experienced employee shortages
Had to quickly implement new service standards & guidelines
Implemented a more flexible workspace/work from home initiatives
Offered different types of services than we usually do
Experienced a loss of revenue