Author: Amy Hooley
Serving Patients Through a Better Experience
Tuesday, July 12, 2022 | 1 p.m. central
We all have felt at one time or another that our patients sometimes get stuck in between payers and providers when they are most vulnerable. What can providers and payers do to help our patients feel better throughout this experience? What are the positive trends that can help us to fundamentally transform how we care for the financial wellbeing of patients? Particularly, how can we do a better job of being transparent about scheduled services, the information required, and ensuring that the patient isn’t left holding the bag when a service that is ordered is rejected?
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