Fitch Facts – Community Survey Results: Understanding Commercial Auto Insurance for EMS Leaders

Thank you for participating in our Fitch Facts Community Survey. Here are the results.

If you haven’t already, please click here to register to attend our Pinnacle Webinar about commercial insurance on Tuesday, September 22 at 1 p.m. Central.

Which three best practices below do you consider most important for your operation?
Patient Securement
50%
Patient lifting/handling
67%
Driver Training
61%
Fatigue Management
39%
Patient Medical Care
61%
The majority of my claims/incidents occur from:
Motor Vehicle Accidents
33%
Patient Drops
6%
Lifting/Straining
44%
Alleged Patient Care Negligence
6%
None of the above
11%
What is the most important characteristic you look for when interviewing a potential driver?
Industry experience
6%
Driver experience
6%
Level of professional certification
0%
Motor vehicle history
65%
None of the above
24%
What is your biggest pain point in managing your operation?
Reimbursements
39%
Recruitment
22%
Retention
17%
Training
22%
Insurance
0%
What type of entity do you operate?
Private for-profit ambulance
18%
Private non-profit ambulance
35%
Police/fire/rescue
12%
Hospital
18%
Non-ambulance entity
0%
None of the Above
18%
How many units do you operate?
1-10
56%
11-25
28%
26-50
17%
51-75
0%
76+
0%

Fitch Facts – Community Survey: Understanding Commercial Auto Insurance for EMS Leaders

Please complete this instant survey. You will see instant feedback about how you compare with your peers, and the results will be used to help guide the presentation.

Fitch Facts – Community Survey: Navigating Reimbursement in 2020

Fitch Facts - Community Survey: Navigating Reimbursement in 2020

Fitch Facts – Community Survey Results: Navigating Reimbursement in 2020

What has been your largest decrease in transport volume by Payor Class due to COVID-19?
Medicare
13%
Medicaid
0%
Commercial
23%
Self-pay
10%
About the same across all payors
52%
Have not seen a decrease
0%
Other
3%
How do you currently bill for transport services?
In house billing team
34%
Outsource to professional billing service
56%
Done by hospital or other local third party
9%
Do not bill
0%
Other
0%