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BONUS POST-CONFERENCE SESSIONS
These sessions are designed to be informal and interactive, providing attendees give-and-take with the faculty. There are no additional fees for registered Pinnacle attendees.
CASES FROM THE FITCH FILES
JAY FITCH, PhD; RICHARD KELLER; CHRISTINE ZALAR; DAVID WILLIAMS
FRIDAY, AUGUST 1 | 8:00 A.M. – 9:15 A.M.
Fitch & Associates has helped communities and their EMS/medical transportation systems find solutions in 49 states and throughout the world. Three case studies involving different types of agencies will be presented, outlining varying approaches for benchmarking, evaluation and implementation. Get advice on how to deal with your particular problem. Sponsored by Fitch & Associates.
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GETTING THE MOST FROM AN ONLINE LEARNING SYSTEM
JAMES EASTHAM, JR., ScD
FRIDAY, AUGUST 1 | 9:15 A.M. – 10:30 A.M.
Pinnacle attendees have online access to conference sessions for up to a year, courtesy of CentreLearn, Pinnacle’s Online Learning Partner. This session will demonstrate how the Pinnacle system is used and how an online learning management system can make training manageable — and cost-effective. Sponsored by CentreLearn.
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SIX RECENT LEGAL CASES EVERY EMS ADMINISTRATOR SHOULD KNOW
DOUGLAS WOLFBERG, ESQ., STEVE WIRTH, ESQ., MICHAEL SCARANO, JR., ESQ.
FRIDAY, AUGUST 1 | 9:30 A.M. – 11:00 A.M.
Learn from others’ mistakes. Three of the brightest and experienced EMS attorneys present differing perspectives on key cases involving labor law, documentation, privacy and reimbursement. Sponsored by Page, Wolfberg & Wirth and the Foley & Lardner law firms.
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WRITING THAT WORKS
A.J. HEIGHTMAN, MARION GARZA
FRIDAY, AUGUST 1 | 11:00 A.M. – NOON
Good leaders are good communicators. Learn from the pros not only the step-by-step process of getting published, but how to use narrative and story-telling to make your writing smart, concise and influential. You’ll get tips on better ways to communicate, whether it’s in e-mail, reports, essays or formal articles. Sponsored by JEMS, the Journal of Emergency Medical Services, and the EMS Insider newsletter.
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SAN DIEGO MEDICAL SERVICES ENTERPRISE PRESENTATION AND TOUR
FRIDAY, AUGUST 1 | 9:30 A.M. – 4:00 P.M.
Tours of this unique service (a collaboration between the San Diego Fire-Rescue Department and the Rural/Metro Corporation) offer an inside look at the system and the innovations it’s inspired. Participants can reserve their spot by signing up in advance at the registration desk. Sponsored by San Diego Medical Services Enterprise.
(Tours are held throughout the day and are approximately 2 hours. Limited numbers for each tour; reserve at registration.)
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BONUS SESSION: DATA SURVEILLANCE AND SITUATIONAL AWARENESS SOFTWARE USER’S GROUP
TODD STOUT, JOHN SELTERS
FRIDAY, AUGUST 1 | 9:30 A.M. – NOON
This meeting is open to current and prospective users of the real-time FirstWatch data surveillance and situational awareness software, now deployed in more than 70 metro areas. Topics include system overview, recent enhancements, user-defined triggers, funding sources, and data sharing across regions and operational areas. Learn how to integrate 9-1-1, EMS and ED data, and how FirstWatch has assisted in several research projects. Sponsored by FirstWatch.
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SPECIAL MEMBERSHIP MEETING: COALITION OF ADVANCED EMERGENCY MEDICAL SYSTEMS
FRIDAY, AUGUST 1 | 9:30 A.M. – 4:00 P.M.
Open only to members.
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