POST-CONFERENCE BONUS SESSIONS
These sponsored sessions are designed to be informal and interactive, providing attendees give-and-take with the faculty. There are no additional fees for registered Pinnacle attendees. We appreciate the support of CAAS, Elsevier Public Safety, and Road Safety International in making these sessions possible.
CASES FROM THE FITCH FILES
FITCH & ASSOCIATES CLIENTS AND STAFF
FRIDAY, JULY 30 | 8:00 A.M. - 9:OO A.M.
After 25 years and nearly 1,000 client engagements, Fitch & Associates has a diverse set of client experiences. Join the consulting staff and actual Fitch clients as they share before-and-after details of organizations that have overcome obstacles, improved performance and risen to national acclaim.
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WHAT EVERY AGENCY SHOULD KNOW ABOUT EMS BILLING
RICK KELLER AND ANTHONY MINGE
FRIDAY, JULY 30 | 8:00 A.M. - 9:00 A.M.
Getting paid is increasingly difficult. Practical solutions can increase net revenue and improve cash flow by eliminating errors, reducing denied claims and capturing lost revenue while reducing the risks associated with poor billing processes and practices. Learn proven ways to increase your return.
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VEHICLE SAFETY: A STRATEGY FOR LIFE
JERRY OVERTON
FRIDAY, JULY 30 | 9:15 A.M. - 10:15 A.M.
Vehicle crashes continue to be one of the leading causes of injury and death for EMS personnel. But research has helped reveal what causes crashes and what can be done to prevent their impact. Through training, technology and data, you can reduce the risk to your people, patients and community while simultaneously cutting costs of wear and tear on your fleet.
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JEMS SURVEY SAYS: WHAT DO YOU WANT TO KNOW?
DAVID WILLIAMS & AJ HEIGHTMAN
FRIDAY, JULY 30 | 10:30 A.M. - 11:30 A.M.
For more than 25 years, JEMS has published two of the industry’s most referenced benchmark surveys: the “JEMS 200-City Survey” and the "JEMS Salary and Workplace Survey."” During this facilitated discussion with JEMS’ editor AJ Heightman and chief survey researcher Dave Williams, you’ll learn about critical trends that the surveys reveal. Don’t miss this chance to influence the focus of future surveys.
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PERFORMANCE REPORTING IN THE FIRE SERVICE
MIKE RAGONE
FRIDAY, JULY 30 | 11:00 A.M. - 12:00 P.M.
The fire service has historically lacked a performance scorecard to enable leaders to manage their departments and make informed decisions about performance improvement, station deployment and service adjustments. Mike Ragone unveils a new performance reporting tool for fire service organizations in this session.
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CAAS SITE REVIEWER TRAINING
SARAH MCENTEE
FRIDAY, JULY 30 | 11:00 A.M. - 12:00 P.M.
The mission of the Commission on the Accreditation of Ambulance Services (CAAS) is to promote quality patient care through consensus-based industry standards. This session will focus on understanding and applying the new v3.0 standards of accreditation, preparing for and conducting site reviews, proper report writing techniques and ongoing professional growth and development. It meets the requirement that all CAAS site reviewers must attend one of the training sessions offered in 2010. This workshop is complimentary to current CAAS reviewers and to those who have applied to become reviewers.
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