July 23 – 27, 2018
JW MARRIOTT DESERT RIDGE RESORT
PHOENIX, ARIZONA

Program

Pinnacle engages attendees with no-holds-barred exploration of the most relevant topics in the changing world of EMS. You’ll receive up-to-the-minute information, insight into emerging trends, and real-world tools you can use to get results in your organization.

View the 2017 program below and be the first to know when 2018 program details are released.

 

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Programs with Jim Lanier, MPA

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  • PINNACLE POWER SEMINARS

    Monday, August 7
    8:00 a.m. - 11:45 a.m.

    PINNACLE POWER SEMINARS

    TRAIN YOUR BRAIN: EVIDENCE-BASED STRATEGIES FOR LEADING OTHERS

    VIEW DESCRIPTION

    In this day and age, leaders are more “connected” than ever—yet many have lost the most important connection of all: the human one. In this Pinnacle Power Seminar, participants will learn about the neuro-psychology of leadership and how your brain and the brains of those on your team work for and against effective leadership.

    Leveraging the strength of our relationships is perhaps the greatest measure of the quality of our lives and leadership. It is also a key predictor of our sense of internal joy and contentment. Our relationships should be the place where we act our best and give our best. Strong relationships are based on the willingness to be vulnerable, engendering trust.

    This session will look at how cultural changes are driving fundamental ways EMS leaders manage, guide and operate their organizations. You will learn:

    • How effective leaders engage their team’s brainpower
    • How to flex the “change muscle” in your brain
    • To use technology to support but not replace key human values
    • To create a new paradigm for thinking, behaving and communicating within your organization

    You’ll learn from a dream team of leadership educators, including Mike Taigman, FirstWatch Improvement Guide; David Nelson, DMin, Senior Associate, Fitch & Associates; Jim Marshall, MA, director of the 911 Training Institute; and Jim Lanier, MPA, Technical Services Director for the Alachua County Sheriff’s Office, Gainesville, Florida.


  • MAIN CONFERENCE

    Wednesday, August 9
    2:45 p.m. - 3:45 p.m.

    MAIN CONFERENCE

    INVESTING IN YOUR ORGANIZATION’S FUTURE

    VIEW DESCRIPTION

    Our tendency in EMS is often to be reactive, paying attention to the urgent but not as important items that fill our “to do” lists.  In this session, we’re asking our participants to be proactive in preparing their organizations for the future, dedicating the time, money and resources needed. The type of investment that services can make come in many shapes and sizes. In these four compelling mini-case presentations, service leaders describe how they successfully invested in their organization’s future and achieved positive results for the community.

    • Caregivers: Tom Little
    • Communications: Jim Lanier
    • Compliance: Edmundo Calderon
    • Community: Charles Maymon

    Tom Little is a senior associate at Fitch & Associates. Jim Lanier is the Technical Services Director for the Alachua County Sheriff’s Office in Gainesville, Florida. Edmundo Calderon is the Chief Internal Auditor for the El Paso Fire Department in Texas. Charles Maymon is the regional CEO of American Ambulance (Falck).


  • BONUS SESSIONS
  • SPECIAL MEETINGS & EVENTS

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