FACULTY

Pinnacle brings together a group of expert presenters to help you explore advanced business and operational practices, develop insight into the most important issues your organization faces, and understand emerging solutions to complex problems. Don’t miss this opportunity to learn from and network with some of the nation’s top EMS leaders and innovators.

Joey Araiza

Joey Araiza is a veteran flight nurse and vice president of clinical services for LifeFlight Eagle in Kansas City, Missouri.

Frank Babinec

Frank Babinec is the Fire Chief of the Coral Springs-Parkland Fire Department in Florida.

Ray Barishansky, MPH

Ray Barishansky, MPH, is Deputy Secretary for Health Planning and Assessment at the Pennsylvania Department of Health and a member of the EMS World Editorial Advisory Board.

Scott Bourn, PhD

Scott Bourn, PhD, has more than three decades of experience in quality improvement in EMS, and is nationally recognized for his leadership.

Larry Boxman

Larry Boxman is vice president of Metro West Ambulance in Portland, Oregon.

Tony Bradshaw

Tony Bradshaw is the president of Bradshaw Consulting Services, a provider of GIS solutions to public safety organizations.

Carol Cunningham, MD

Carol Cunningham, MD, state medical director for the Ohio Department of Public Safety, Division of EMS, is a co-principal investigator for the National Association of State EMS Officials' National Model EMS Clinical Guidelines.

Kevin Cunningham

Kevin Cunningham is the EMS division chief with the Cedar Hill, Texas, Fire Department.

Dean Dow, MBA

Dean Dow, MBA, is the president and CEO of Regional Emergency Medical Services Authority (REMSA) in Reno, Nevada.

Kevin Fairlie, JD

Kevin Fairlie, JD, is a healthcare compliance attorney based in St. Louis, Missouri.

Rick Ferron, MHM

Rick Ferron, MHM is the deputy chief at Niagara Emergency Medical Service in Ontario, Canada.

Jay Fitch, PhD

Jay Fitch, PhD, Pinnacle program chair, is a founding partner of the emergency services consulting firm Fitch & Associates. As a consultant, educator and author he has inspired thousands of EMS leaders.

Greg Friese, MS

Greg Friese, MS, paramedic and educator, is the editor-in-chief of EMS1.

Guillermo Fuentes, MBA

Guillermo Fuentes, MBA, is a partner with Fitch & Associates. He previously served as the chief administrative officer for the Region of Niagara (Canada) police agency and as associate director of the regional EMS system.

Michael Gerber, MPH

Michael Gerber, MPH, an associate consultant with the RedFlash Group, served as quality improvement officer for the Alexandria, Virginia, Fire Department.

Gil Glass

Gil Glass is the chief operating officer at Logis Solutions A/S, an international computer-aided dispatch provider.

Troy Hagen, MBA

Troy Hagen, MBA, became CEO of Care Ambulance in Orange County, California, after nearly two decades with Ada County Paramedics in Boise, Idaho.

Jeff Hill

Jeff Hill is senior vice president of University Medical Center in Lubbock, Texas.

Doug Hooten, MBA

Doug Hooten, MBA, is the executive director of Fort Worth's MedStar Mobile Healthcare, which is known for its innovative programs partnering with a diverse group of payors and healthcare stakeholders.

Brian Hupp

Brian Hupp serves as MedServ's Director of EMS under contract to Maury Medical Center in Columbia, Tennessee.

Jacqueline Jefferies

Jacqueline Jefferies is a detective sergeant with the Niagara Regional Police Service in Ontario, Canada. She has spent more than half of her 23-year career as an investigator specializing in child abuse, sexual assault and domestic violence.

Allen Johnson, MPA

Allen Johnson is the vice president and general manager at ESO focusing on data analytics.

Jamie Kennel, MS

Jamie Kennel, MS, is the Program Director and Associate Professor at the Oregon Health and Science University and Oregon Institute of Technology Paramedic Education Program.

Jennifer Kirkland

Jennifer Kirkland is an onsite coordinator for the Ambulance Service Managers educational program and serves as the 911 operations administrator for the Vail, Colorado, Public Safety Communications Center.

Skip Kirkwood, JD

Skip Kirkwood, JD, is Director of Durham County EMS in North Carolina and is a former president of NEMSA.

Reid Kiser, MS

Reid Kiser, MS, is an expert on healthcare performance measurement and improvement.

Cory Kissling

Cory Kissling is the manager of mobile integrated healthcare at Allina Health EMS, a Minnesota hospital-based EMS system serving more than 100 communities.

Steve Knight, PhD

Steve Knight, PhD, is a Fitch & Associates partner and served as assistant chief of the St. Petersburg Fire Department.

Jon Krohmer, MD

Jon Krohmer, MD, is the director of the NHTSA Office of EMS in Washington, DC. He has previously worked as a local EMS director and in the U.S. Department of Homeland Security.

Brian LaCroix

Brian LaCroix is the President and EMS Chief of Allina Health EMS, a Minnesota hospital-based EMS system serving more than 100 communities.

Rob Lawrence

Rob Lawrence is the California Chief Operating Officer of the Paramedics Plus.

Brad Lee, MD, JD, MBA

Brad Lee, MD, JD, MBA, is the Medical Director for Regional Emergency Medical Services Authority (REMSA) in Reno, Nevada.

Jeff Lucia

Jeff Lucia is the vice president of communications and professional engagement at ESO.

Gregg Margolis, PhD

Gregg Margolis spent seven years as director of the Division of Health System Policy for the Office of the Assistant Secretary of Preparedness and Response at the U.S. Department of Health and Human Services (HHS) before leaving in 2017 to serve as Director of Health Policy Educational Programs and Fellowships at the National Academy of Medicine.

Kevin McGinnis, MPS

Kevin McGinnis is currently Community Paramedicine Chief of North East Mobile Health Services, the largest paramedic service in Maine. He is a member of the FirstNet Board of Directors.

Anthony Minge, EdD

Anthony Minge, EdD, specializes in reimbursement and compliance as a partner at Fitch & Associates.

Bruce Moeller, PhD

Bruce Moeller, PhD, is a Fitch & Associates consultant and a retired fire chief and former county executive.

Thomas Moore

Thomas Moore serves as the director of the University Medical Center EMS in Lubbock, Texas.

Brent Myers, MD, MPH

Brent Myers, MD, MPH is the chief medical officer at ESO and also serves as the President of the National Association of EMS Physicians.

Eric Nickel

Eric Nickel is the fire chief of the Palo Alto Fire Department in California, which provides services to a large number of Silicon Valley businesses and the Stanford University campus.

John O'Leary

John O'Leary is the author of the bestselling book On Fire, O'Leary's personal account about how he survived a near-fatal fire at the age of nine and the insights he gained through this experience.

David Page, MS

David Page, MS, is the director of the UCLA Prehospital Care Research Forum and is a paramedic with Allina Health EMS in Minnesota.

Michael Petrie, MA, MBA

Michael Petrie is the EMS bureau chief of the County of Monterey, California, and a former EMS administrator for the City and County of San Francisco.

Jamie Pianka

Jamie Pianka serves as chief operating officer of Pro EMS in Cambridge, Massachusetts, an agency known for exemplary service and innovative education programs.

Teri Pipe, PhD

Teri Pipe serves as the chief well-being officer at Arizona State University (ASU), where she is also founding director of the Center for Mindfulness, Compassion, and Resilience.

Mark Postma

Mark Postma is the vice president of Paramedics Plus, chief operating officer of Sunstar Paramedics and the president of the American Ambulance Association (AAA).

Ed Racht, MD

Ed Racht, MD, is chief medical officer for American Medical Response and Envision Health.

Sonya Rao, JD

Sonya Rao is a partner at Morgan Verkamp LLC and former assistant U.S. attorney.

Vince Robbins

Vince Robbins is president and CEO of MONOC, a New Jersey hospital-based ambulance service and president of NEMSMA.

Dennis Rowe

Dennis Rowe is the director of Government and Industry Relations for Priority Ambulance and the president of the National Association of Emergency Medical Technicians (NAEMT).

Roxanne Shanks, MBA

Roxanne Shanks, MBA, currently serves as the CEO of an innovative air medical program and Executive Director of the Association of Critical Care Transport.



Todd Sheridan

Todd Sheridan is an Operations Director of a major EMS system in New Jersey.

Glen Simpson

Glen Simpson is the special events manager for Community Ambulance in Las Vegas.

Kevin Smith

Kevin Smith is chief of Niagara EMS in Ontario, Canada.

Gary Smith

Gary Smith is the administrative medical director at Mesa Fire and Medical Department in Arizona.

Ken Smith

Ken Smith is director of risk and safety at Priority Ambulance and previous operations vice president of fire services for Rural/Metro Corporation.

Tom Somers

Tom Somers, a senior consultant with Fitch & Associates, retired as a captain after more than thirty years with the City of Los Angeles Fire Department.

Brenda Staffan

Brenda Staffan is healthcare innovation project director for the Regional EMS Authority (REMSA) CMS Innovation Grant in Reno, Nevada.

Andrew Stevens, MD

Andrew Stevens, MD, is the Associate Medical Director with Allina Health Emergency Medical Services in the Twin Cities area.

Todd Stout


Todd Stout is CEO of FirstWatch Solutions and a leader in data analytics and innovation. Stout received the Pinnacle EMS Leadership Award in 2014.

Jay Strauch

Jay Strauch is a senior investigator at Morgan Verkamp LLC who specializes in white collar crime including healthcare fraud, defense procurement, arms trafficking and environmental crime.

Matthew Streger, JD

Matt Streger, JD, is a partner at Keavney and Streger and an experienced EMS and healthcare attorney.

Mike Taigman, MA

Mike Taigman, an expert in quality improvement, is the Improvement Guide at FirstWatch, a data analytics software company.

Michael Touchstone

Michael Touchstone is a fire paramedic deputy chief with the Philadelphia Fire Department, where he has also served as EMS training officer and regional director for the Philadelphia Regional Office of EMS.

Lee Varner, MS

Lee Varner, MS is the EMS program manager for the Center for Patient Safety, a national organization focused on creating a culture of safety in EMS organizations.

Ronald Vaughn

Ronald Vaughn is a lieutenant with Dallas Fire-Rescue in Texas.

Jonathan Washko, MBA

Jonathan Washko, MBA, Assistant Vice President of the Center of Emergency Medical Services at Northwell Health in New York.

Matt Zavadsky, MS-HSA

Matt Zavadsky, MS-HSA, EMT, is the public affairs director at MedStar Mobile Healthcare, the emergency and nonemergency EMS/MIH provider for Fort Worth and 14 other cities in North Texas.